Warehouse Fulfillment Supervisor

Mission: As a Marketing Services Supervisor at Qualfon, you will lead a team of dedicated associates, ensuring the best performance, employee engagement and development, and client satisfaction. This role spans three critical dimensions: Mentor, Manager, and Messenger. It upholds the STRIDES values of Service, Teamwork, Results, Integrity, Dignity, Encouragement, and Spirituality, and it demonstrates by example the four agreements at Qualfon to Keep-Commitments, Add-Value, Move-Fast, and Spend-Wisely. 

Responsibilities:

• Ensure day-to-day warehouse shipments are completed in a timely manner
• Direct supervision of warehouse floor operations; work scheduling and team member assignments
• Develops, implements, and enforces operating methods and procedures designed to eliminate errors and inefficiencies, lower costs, and improve product quality and revenue.
• Focuses on defining, implementing, and enforcing safety, quality, and other operating procedures and practices.
• Maintain a clean and hazard-free warehouse operation.
• Perform additional duties as required and or requested.
• Provides leadership and management to personnel. This includes training, developing/coaching, disciplining, setting performance expectations and goals, monitoring, appraising, and motivating the workforce to attain high levels of performance, achievement, and retention.

Minimum Requirements:

• High School Education (required); college degree or some college coursework (preferred).
• Two (2) to Three (3) years of supervisory experience in a similar operational role. , or completion of Qualfon Marketing Services Supervisor certification and On-The-Job-Training.
• Must possess a passion for driving operational excellence.
• Strong leadership skills
• Excellent oral and written English language communication skills.
• Provide a high level of customer service.
• Forklift experience a plus.
• Ability to work in a fast-paced environment. Flexibility to adapt to changing priorities and multiple projects simultaneously.
• Demonstrated experience in optimizing operational processes, driving efficiencies, and implementing process improvements.
• Strong organizational and leadership capabilities. 
• Effective communicator. Excellent interpersonal skills.
• Aptitude for decision-making and problem-solving. 
• A “roll up your sleeves” mentality. Willingness to put in the effort and time necessary to get the job done.

EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.

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