SYSTEMS ANALYST
Posted On: Sep 1, 2024
Location: Cebu City, Cebu, PH
Company: Qualfon
Job Summary
The systems analyst is responsible for monitoring and screening email alerts. Quantifying and providing a detailed analysis of the types of alerts received. Identifying those that need immediate attention and escalating the identified issue to the appropriate person or department.
Area of expertise (Skills)
- Effective communication skills
- A high level of motivation, flexibility, and the ability to work autonomously are critical.
- Strong time management skills and the ability to manage multiple priorities and deadlines.
- Data Management
- Systems Management
- Basic knowledge of Database (Oracle). API request and response behaviors
- Proficient in Microsoft Office, particularly Excel
- Knowledge of analytical tools such as Glassbox, Splunk, SQL, TAS, JIRA, and Clarify.
- High level of analysis and decision-making
- Analytical Capacity on Trends and Sequences logics looking forward to detecting areas of opportunities on a daily, weekly, and monthly basis.
- Analytics skills on critical alerts for the business operations and potential risks in the transactions and system development additionally run detailed SQL reports detailed-oriented.
Other Skills and Experiences (Min)
- Bachelor’s degree preferably in IT or equivalent combination of education and experience.
- At least 6 months of BPO experience is desirable.
- At least 6 months of experience in handling database
Education